Welcome to KiddyWiddy! We're committed to delivering your child's favorite toys safely and quickly. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Methods & Rates
We offer multiple shipping options to ensure your toys arrive safely:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | ₹99 |
| Express Shipping | 2-3 business days | ₹199 |
| Free Shipping | 5-7 business days | On orders above ₹999 |
Delivery Areas
We currently ship to all locations within India. Delivery times may vary based on your location:
- Metro Cities: 2-4 business days
- Tier 2 Cities: 4-6 business days
- Remote Areas: 6-8 business days
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package using this number on our courier partner's website. If you have any questions about your shipment, please contact our customer service team.
Safe Packaging for Kids' Toys
We understand how precious your little ones are! All toys are carefully packaged with protective materials to ensure they arrive in perfect condition. We use:
- Bubble wrap for fragile items
- Sturdy corrugated boxes
- Eco-friendly packaging materials
- Tamper-proof sealing
International Shipping
Currently, we only ship within India. We are working on expanding our shipping to international destinations. Please check back soon or contact us for updates.
Damaged or Lost Packages
If your order arrives damaged or goes missing during transit, please contact us within 48 hours of delivery. We will work with you to resolve the issue promptly by either sending a replacement or issuing a full refund.
Important: Please ensure your shipping address is correct before placing your order. We cannot be held responsible for packages delivered to incorrect addresses provided by customers.
Questions About Shipping?
If you have any questions about our shipping policy or your order, please don't hesitate to contact us at support@kiddywiddy.com or call us at +91 12345 67890. Our customer service team is here to help!